Carols and decorations greeting guests in the lobby, with the aroma of Christmas bakes wafting in from restaurants – the holiday season holds a special charm for the hospitality sector, and not just because it makes occupancy rates skyrocket. Christmas and New...
With $2.5 trillion in spending power, millennials comprise 23% of the world’s population. While those statistics alone are enough to interest marketers, the fact that millennials are upending traditional consumer behavior is equally intriguing. Millennials, born...
If there’s a long weekend coming up, would you go on a staycation? The word ‘staycation’ was coined in 2003 to imply a relaxing holiday that requires little or no travel. Instead, staycationers book into a hotel in or near their city, sample the local sights, enjoy...
Drive-thru menus at fast food chains make suggestions based on your order, the weather and location, while online fashion retailers are creating virtual fitting rooms with unique avatars for each customer. As personalization seeps into every aspect of life, guests...
Guests can now enjoy an immersive wellness experience in the comfort of their hotel rooms, thanks to a partnership between smart hospitality solutions provider Hudini and Three Sages, a wellness technology platform. Hudini has created digital platforms for the...
Comparing flights on online portals, checking GPS for directions, booking a cab to the hotel – technology is the traveler’s best friend. So why are guests slow to adopt IoT and AI-enabled services at hotels? The technology acceptance model (TAM) suggests that...
